Bereiche, Tische, Risiko.
Servicenomics Gastro
Gastro Operating System
API
TSE Queue
Payment OK
Michael Demo Modus
12-Minuten-Beweisroute
Gefuehrter Weg durch Spracheingabe, Rollenbetrieb, Payment, Compliance und wirtschaftliche Steuerung.
Current Proof
Operational Routes
Compliance Readiness
Sprache zu POS-Aktion.
Kueche, Schank, Runner.
Split, Tip, Fiskal-Link.
Marge und Governance.
Floor Command
Der Restauranttag auf einen Blick: Tischstatus, Wert, Risiko, Serviceverantwortung und Zahlungsreife.
Voice-To-Order
Sprache wird zu einem strukturierten POS-Vorschlag. Erst Bestaetigung erzeugt das Ereignis.
Spracheingabe bereit
Service Recovery / Storno & Aenderung
Bedienung darf vor Produktion sauber korrigieren. Nach Kuechen-/Schankstart wird daraus ein Managerfall mit Audit und Leakage-Signal.
Service-Recovery-Status laedt mit dem aktuellen Profil.
V1.3.2 Voice Feedback Learning
Korrigierte Sprache verbessert den Kundenwortschatz, aber Buchung und Stammdaten bleiben freigabepflichtig.
V1.3.2 learning state loads with the current profile.
Captured Intents
Order Surface
Kitchen Station Monitor
Station queues expose pressure and hold/fire risk before service breaks.
Schankmonitor
Drinks, tap variance, and bar handoff stay separate from kitchen noise.
Runner / Ready Items
Ready items grouped by area, table, seat, age, and handoff priority.
Payment Orchestration
Restaurantlogik bleibt bei Servicenomics: Split, Zahlartstatus, Trinkgeld, Fiskal-Link und Reconciliation; Provider werden per Adapter angebunden.
Control Layer
Provider Adapter Layer
Fiscal Chain
Tip & Tax Policy Guard
Barkassensturz / Cash Close
Payment Intents
Reconciliation Cases
Performance Dashboard
Finanzen, Effizienz und steuerliche/fiskalische Steuerung fuer das aktuelle Kundenprofil.
Financial
Efficiency
Tax / Regulation
Manager Command Center
Entscheidungssignale mit Evidenz, wirtschaftlicher Wirkung und Freigabepfad.
Revenue4,820 EUR
Demo Margin61.8%
Leakage137 EUR
PressureGrill high
Manager Story
Demo Readiness
V1.3.1 AI Suggestion Queue
Kontrolliertes Lernen aus freigegebenen Korrekturen. Keine Fiskal- oder Produktstammdaten werden automatisch aktiviert.
V1.3.1 queue loads with the current profile.
Decision Signals
Escalations
Dish / Drink Margin Alerts
Profitability Levers
Governance Readiness
Recipe Cost Cards
Menu OCR Onboarding
V1.5
Operator / DevOps Readiness
Production operation, incident triage, release gates, backup/restore boundaries, AI dependencies and logging coverage in one control surface.
Production Operations Scoreboard
Incident Triage Board
5xx errors, critical escalations, fiscal blockers, degraded adapters and token expiry are grouped into one operator queue.
Request & Access Log Health
Release Gate
Backup / Restore / Incident Boundary
AI Cost & Dependency Governance
Logging Coverage
V1.7
Support & Incident Diagnostics
Request-ID lookup, access logs, audit trail, integration signals, token health and support runbooks for controlled pilot operation.
Support Scoreboard
L1/L2 sieht sofort, ob es ein Auth-, API-, Fiscal-, Payment-, Migration- oder Bedienproblem ist.
Request-ID Lookup
Request-ID aus UI, API-Antwort oder Browser-Netzwerklog eintragen und korrelierte Evidenz laden.
Correlated Audit Trail
Integration & Token Diagnostics
Incident Runbooks
Support Playbook
Handoff Matrix
V1.6
Real Customer Pilot Readiness
Real data, consent, DPA, export package, dry-run evidence, cutover rehearsal and Go/No-Go gates before any customer pilot.
Real Customer Pilot Scoreboard
Go / No-Go Board
Real customer pilot stays blocked until legal, fiscal, payment, migration and ops gates are accepted.
Customer Data Room
Required Export Packages
Dry-Run Evidence
Cutover Rehearsal
Pilot Scope Options
V1.8
Pilot Operations & SLA Pack
Severity, SLA targets, RACI, communication, daily runbook and acceptance pack for a controlled customer pilot.
Severity & SLA Model
RACI / Ownership
Communication Plan
Acceptance Pack
Daily Pilot Runbook
Knowledge Pack Boundary
V1.4 P0
DACH Trust & Production Readiness
Go-live blockers, fiscal/DATEV/payment evidence, external sign-offs and pilot boundaries in one buyer-safe cockpit.
Production Trust Scoreboard
V2.0 / V2.1
DACH Compliance Control Center
DE, AT und CH getrennt: Country Packs, Production Claim Guard, Sign-off Matrix, DATEV Workbench, Receipt Lab und Export Evidence Vault.
DACH V2.0/V2.1 Abnahmeoberflaeche laedt mit dem aktuellen Profil.
Country Packs
Sign-off Matrix
DATEV Workbench V2.1
Receipt Lab V2.1
Export Evidence Vault V2.1
P0-P2 Acceptance Backlog
Go-Live Blocker Board
Production stays blocked until fiscal, payment, tax, security and cutover owners have signed the evidence.
Provider & Adapter Readiness
Tax / Tip / Cash Policy Wizard
Evidence Pack Preview
Steuerberater / Owner Sign-Off View
Admin Control Center
Master data, fiscal readiness, DATEV mappings, exports, approvals, and customer-specific policy boundaries.
DACH Fiscal Hardening V1.1
TSE, DSFinV-K, DATEV, GoBD, tips, payment scope, cashbook, receipt, role and migration gates.
V1.1 hardening evidence loads with the current customer profile.
Control Gates
Evidence Packs
Master Data Approval Queue
Fiscal / Tax Readiness
DATEV Account Mapping
Export Control Runs
Admin Proof For Michael
Audit Event Timeline
Integration Health
DATEV, TSE, Payment, Schankanlage, PMS, delivery, reservations, and migration sit behind one adapter contract.
Enterprise Readiness Boundary
Migration Workbench
Gastronovi and Amadeus360 imports stay contract-first: dry-run, validate, approve, then cut over.
V1.2 Migration Factory
Flow: source contracts -> factory packages -> generate -> mark received exports -> dry run -> cutover and fiscal gates.
Factory packages load with the current customer profile.
Source Contracts
Dry-Run Batches
Latest Dry-Run Report
V1.0 Pilot Cutover Cockpit
Plan, sign, execute, and rollback a pilot cutover without silent fiscal master-data activation.
Create or select a migration batch, then plan the pilot cutover.
Dry-Run CSV/Text Import
Dry-run only. Imported rows become review items; no fiscal master data activates automatically.
Validation & Approval Rows
Michael Entscheidungsroute
Gefuehrte Beweisroute: erst Entscheidungssicherheit, dann Produktbeweis, Rollenlauf und Pilotgrenzen.
V1.9
Decision Room / Evidenzpaket
Was bewiesen ist, was bewusst noch nicht behauptet wird, welche Pruefpunkte offen sind und welche Entscheidung als Naechstes sinnvoll ist.
Evidenz
Entscheidungsoptionen
Bewiesen / Nicht behauptet
Naechste Pruefpunkte
90-Sekunden Executive Proof
Was Michael verstehen soll, bevor wir in einzelne Features springen.
Live-Demo Runbook
Differenzierungsbeweis
Pilot-Readiness Checkliste
Top-1 Readiness Cockpit
Roadmap, um Innovationswirkung und Produktionsreife sichtbar an die Spitze zu fuehren.